The Ontario Soccer Association (“OSA”) is committed to promoting positive behaviour on and off the soccer field through the support of coaches, parents, players, volunteers and officials. Respect is the communal responsibility of each participant in soccer to create an environment that is both safe and enjoyable for all who take part.

The Peel Halton Soccer Association (PHSA) is a strong supporter of making sport safe for our youth. Over the last couple of years, verbal abuse directed toward referees, players and team officials has been a particular problem. Accordingly, PHSA has established a Zero Tolerance Policy for non-OSA registrants – anyone not individually registered with the OSA as either a Player, Team Official or Administrator  (“Registrant”) – to enforce a set of expectations around inappropriate behavior for parents, legal guardians and spectators (collectively “Spectators”), including but not limited to offensive, insulting or abusive language or behvaiour, sexist or racist remarks, violence and vandalism, in order to ensure the safety and enjoyment of all.  For the purposes of this policy, a spectator is defined as an immediate family member associated with a game participant, including aunts, uncles, grandparents or children. 


We all have a responsibility to promote high standards of behaviour in the game. In particular, Spectators’ expectations and attitudes have a significant bearing on a child’s attitude toward:

Other players;

  • Referees;
  • Team officials; and
  • Spectators.

PHSA wants to ensure soccercan be enjoyed in a safe, positive environment. Remember children’s soccer is atime for them to develop their technical, physical, tactical and social skills.Winning isn’t everything.

Spectators are asked to playtheir part by observing the Fair Play Code of Conduct at all times:

1. I will notforce my child to participate in sports;

2. I willremember that my child plays sport for his or her enjoyment, not for mine;

3. I willencourage my child to play by the rules and to resolve conflicts withoutresorting to hostility or violence;

4. I willteach my child that doing one's best is as important as winning, so that mychild will never feel defeated by the outcome of a game/event;

5. I will makesure my child feels like a winner every time by offering praise for competingfairly and trying hard;

6. I willnever ridicule or yell at my child for making a mistake or losing acompetition;

7. I willremember that children learn best by example. I will applaud goodplays/performances by both my child's team and their opponents;

8. I willremain outside the field of play and within the designated spectators' area(where provided);

9. I willrespect the match officials' decisions and never publicly question theofficials' judgment or honesty;

10. I willrespect and show appreciation for the volunteer coaches who give their time toprovide sport activities for my child;

11. I will notinterfere at any time with the duties and responsibilities of the coach ormanager, including coaching from the sidelines during games or practices;

12. I willcomply with the rules, policies and procedures of the team and PHSA as theyapply to me;

13. I will notact in any manner that is detrimental to the team or PHSA

14. I willsupport all efforts to remove verbal and physical abuse from children'ssporting activities; and

15. I willnever engage in, or tolerate, offensive, insulting, or abusive language orbehaviour toward any official, coach, player or parent.

The goal of the FairPlay Code of Conduct operating procedure is to promote a positive, safe andsupportive environment for all participants at the Club’s soccer activities. Ifa Spectator chooses not to follow the Fair Play Code of Conduct, any, or all,of the following actions may be taken by PHSA and the Spectator may be:

Issued with a verbal warning from PHSA or league official;

  • Obliged to leave the match venue by the representative of PHSA orgame official;
  • Required to meet with the PHSA’s discipline board
  • Requested by PHSA not to attend future games or practices; and


1st OFFENCE(Written warning): Any spectator judged by PHSA’s discipline boardto be guilty of abusive conduct towards anyone in attendance at a PHSA eventwill be reprimanded in writing.

2nd OFFENCE(Discipline by hearing): Any spectator judged by thePHSA’s discipline board to be guilty of a second conviction of abusive conducttowards anyone in attendance at a PHSA event will be required to attend ahearing with PHSA’s discipline board to address their behaviour. A secondoffence may result in a spectator being suspended from attending future gamesand practices for a specified period of time as determined by the PHSA’sdiscipline board.

3rd OFFENCE(Discipline by hearing): Any spectator, judged by thePHSA’s discipline board to be guilty of a third conviction of abusive conducttowards anyone in attendance at a PHSA event will be required to attend ahearing with the PHSA’s discipline board to address their behaviour. In theunfortunate circumstance and as a last resort, for the protection of all participantsassociated with the PHSA’s soccer activities, a third conviction may result inall playing members of the immediate family in question being de-registeredfrom the Peel Halton Development League (PHDL).

In extreme cases and/ordepending on the nature of the behaviour, as determined by the PHSA’sdiscipline board, a suspension from attending future games or practices and/orthe de-registration process may be invoked after a first or second offence.

This policy, as per the OSApolicy, only covers non-playing Spectators which are associated with a gameparticipant. For incidents not related to the event or involving non-associatedspectators the PHDL cannot enforce the Zero Tolerance Policy and/or DisciplinePolicies, however civil action may be sought by the parties involved.

If the source of the abuse isfrom a Registrant such as a team official, discipline procedures for theindividual(s) involved will follow the policies for discipline management forOSA registrants as set out in the OSA Policies (Section 9.0 - Discipline).


Game official handling andreporting of abusive behavior:

When a person(s) in attendance,including but not limited to the game official, feels they are being abused, asper the scope of this policy, by a Spectator, the game official will be allowedto suspend the game. In all cases, the game official must inform the coachesfrom both teams that the game has been suspended and file a Special IncidentReport with the PHDL who will process this document in accordance with therules defined by the OSA.

If a Spectator’s behaviorresults in the game official suspending play, the appropriate coach willprovide the game official with the name of the individual(s) that is identifiedby the game official and the coach must advise the individual(s) that the nextoccurrence of a similar nature will result in an abandonment of the game. Ifthe individual(s) is not associated with either team, the individual(s) may bewarned that local authorities may be called to deal with the incident. 

Where the situation cannot berectified the game will be abandoned. However, where the incident has beenresolved and the game continues without any further incident, the game officialwill inform his/her referee coordinator that the game was temporarilysuspended, including providing a detailed explanation of the reason for thesuspension of play and toward whom the abuse was directed.

If the source of the abuse isfrom a Registrant, the game official should conduct himself/herself accordingto the policies for discipline management for OSA registrants as set out in theOSA Policies (Section 9.0 - Discipline).

In all cases the game official must file a Special Incident Report to the PHSA’s discipline board for review.

Reporting of abusive behaviorby non-game officials:

In the event that an incidentof abuse is not recognized by a game official, or occurs in a non-gamesituation, for example during a practice session, it is the obligationand duty of the coach and/or other team officials to report suchincident to PHSA’s discipline board.  Details such as the day, time andlocation that the incident occurred, the parties involved, description of theabusive behavior and to whom the behavior was directed must be provided in thereport. 

A spectator who feels thatthey have been the subject of, or witness to, abusive behavior, including butnot limited to a team official such as a coach, may submit a written complaintto PHSA’s discipline board.  Details suchas the day, time and location that the incident occurred, the parties involved,description of the abusive behavior and to whom the behavior was directed mustbe provided in the report. 


For direction regardingpolicies for discipline management for OSA registrants, please refer to OSAPolicies (Section 9.0 - Discipline). 




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